I went here for the first time yesterday after reading all the great reviews. It was amazing. My solid, low to the ground, scruffy mutt doesn’t like getting bathed, so I leave it to the professionals. The groomer came out, sat with her for a bit to help get her comfortable before I left…as she gets a bit skittish in new places. When I picked her up, she was happy, tail wagging, fluffy, clean, smelled great and the deshedding really thinned out her “mullet” or “shawl” as I call it. Couldn’t be happier and will be going back there again.